contact the Lilac team
The easiest and fastest way to reach us is by email or through the online chat available at the bottom right of every page.
Our team will reply with care from our atelier in France, Monday to Friday. We always do our best to respond within 24 hours (excluding weekends).
Write to us
Do you have a question, need some advice, or wish to personalize your jewelry? We’ll be delighted to assist you!
You can also find answers to our most frequently asked questions in our FAQ section, feel free to take a look.
frequently asked Questions
Wondering how far in advance you should buy your bridal accessories? Do you have questions about delivery times to receive your wedding jewelry, about the procedure to follow for any returns of your accessories?
We invite you to take a look at our Frequently Asked Questions to find the answers to the most common questions asked by our brides-to-be.
Custom orders
Each of our pieces is handmade in our atelier, allowing us to personalize every creation to your wishes, length, finish, type of pearls, or clasps, everything can be tailored to your dress and your style.
For any bespoke request, simply email us at team@atelierlilac.com with a photo of your dress or a few details about your idea. We’ll be delighted to guide you.
Professional contact
YOU ARE A PROFESSIONAL AND WISH TO ESTABLISH A PARTNERSHIP?
For any request from a retailer, stylist, wedding planner, or for an inspiration shoot, please use our dedicated professional collaboration form.
Tell us more about your project and share your contact details, we’ll get back to you as soon as possible to discuss it together!
